Frequently Asked Questions


What is NB-IoT and LTE-M?

NB-IoT and LTE-M are cellular LPWA networks specialised for IoT use cases. They are built on LTE (4G) technology and will be continued onto the fifth generation (5G) cellular network.

NB-IoT is specially tailored for use cases where battery life and wide area coverage is crucial. It is designed for devices that send small amounts of data and can enter sleep cycles between communication windows.

LTE-M allows for higher throughput than NB-IoT, while still enabling power saving functionality and enhanced coverage. The LTE-M network also allows for voice over LTE (VoLTE), which makes it ideal for use cases where you need to send sound messages.

What is included with the Start IoT SIM card?

With a Start IoT SIM card from Telenor you get 5oMB of data traffic to use within a period of five months. After five months your Start IoT SIM card will be disabled regardless of the amount of data used.

You can get up to five free Start IoT SIM cards here: “INSERT LINK HERE”

Which communication module category do I need?

A communication module is the part of an IoT device that enables the device to connect to a network.

Cellular communication modules are separated into categories according to supported parameters and performance.

The module categories for LTE are labelled as follows:

NB-IoT network: Cat-NB1 and Cat-NB2

LTE-M network: Cat-M1 and Cat-M2

LTE (4G) network: Cat-1,2,3…


For NB-IoT, Telenor Norway supports Cat-NB1 with Cat-NB2 support in pipeline.

For LTE-M, Telenor Norway supports Cat-M1 with Cat-M2 support in pipeline.

The terminals also have to support LTE band 20 (800 MHz).

Managed IoT Cloud

What is Telenor Managed IoT Cloud?

Telenor Managed IoT Cloud is an IoT platform where you can send, sort and manage your data. It allows you to to manage your devices (Things), create and manage rules and do simple visualisations in the dashboard.

Managed IoT Cloud also have a large variety of APIs that you can use to extract your data and build tailored applications for your use case. Link to documentation here.

Read more about Telenor Managed IoT Cloud on Telenor Connexion’s website here.


How can I get a Start IoT/demo user in Managed IoT Cloud?

To get a Start IoT/demo user in Managed IoT Cloud you have to sign up here.

The Start IoT team in Telenor will give you access as soon as possible and you will receive a mail once your user is ready.

Usually this will take less than 24 hours, but may take longer especially during weekends and holidays.

Where can I get help?

Anything related to IoT, Managed IoT Cloud, API’s, hardware/sensors and networks (NB-IoT, NB-IoT) can be discussed in the Start IoT forum.

What is a Thing?

A thing is a virtual representation of a physical device that sends data packages to Managed IoT Cloud. Each thing has their own set of X.509 certificate keys. A large number of things can be created in batch if they share the same settings.

What is a Thing Type?

A thing type is a group of things that report the same sensor data packages. Rules can be applied for all things in a Thing Type group, and data from the things can be viewed in the same dashboard.

What is a resource?

A resource is a single data point reported by a sensor. This can for example be temperature, acceleration or any other sensor data. A data packet can be transformed into multiple resources and visualised in separate widgets in the Managed IoT Cloud dashboard.

What are rules and how do I define one?

Rules are used to issue HTTP requests to remote servers when a pre-defined condition is triggered. For example, this can be used to define alarms which generates HTTP requests to a remote SMS service when a temperature resource is above 20 degrees. This makes it possible to send an SMS indicating an alarm situation.

Rules are defined from the configuration menu in Managed IoT Cloud. You will find rules under the settings -> rules menu.

Follow the on screen guide to create a rule.

What is an uplink transformation and how do I define one?

An uplink transformation is a Javascript code snippet used to transform the payload from the LoRaWAN device into resources that can be used directly in the Managed IoT Cloud dashboard. Defining an uplink transformation is done by performing transformations on the payload.

An example of a complete (and simple) uplink transformation is

return {temperature: payload.toString(‘ascii’)}

In this example, a single resource, named temperature, is created from the payload.

You can add several resources to the return statement. For example, if the payload from the device is comma separated. (Example: “23.5, 29”).

The corresponding transformation would be

var data = payload.toString(‘ascii’).split(‘,’)
return {temperature: data[0], humidity: data[1]}

What is a downlink transformation and how do I define one?

A downlink transformation is a JavaScript code snippet used to transform the resources that are transmitted back to the device (downlink). For example, this can be used to transfer a timestamp variable into a UNIX timestamp.

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